Answer the damn phone woman!

Why is it that receptionists like to act like they own the business? Today the receptionist was trying to tell me that I had to help her answer the phones when I hear this really fucking annoying beep that resonates through the office if she's got the phones on "busy". I really want to stand there for a day and spy on her to see how often she purposely puts the phone on busy to see if anyone will answer. I did pick up that she puts the phone on busy close to her break times - must be her way of reminding the rest of us that it's almost time for her to go on break!!!! Wish I could work 7.5 hours a day and get paid for 8!